Further information
- Webshop
The webshop currently offers discounts for EARLY BIRDS as well as the Vermehrt Schönes! Tickets for all under-30s discount.
You can find all information about discounts on tickets of the Wiener Festwochen here.
Payment in the webshop can be made by credit card (American Express, Diners Club, MasterCard or Visa), debit card (MasterCard), Pay Pal and online banking.
To complete orders, the three-digit respectively four-digit control number of your credit card is required as well. For Diners Club, Mastercard and Visa, this control number (CVC - Cardholder Verification Code) is printed on the back of your credit card on the field left free for your signature (the last three digits). For American Express, this control number is printed on the front of your credit card to the left or the right above the crdit card number.
Note
If tickets are bought within 24 hours with the same credit card, this credit card will be rejected at the fourth trial. This practice is a standard of the Payment Provider to protect the card holders and minimize credit card fraud.
The Webshop offers the following free delivery methods: ticketdirect and collection from the daytime or evening box office (collection from the Wiener Festwochen Box Office will be possible from 2 April 2024).
ticketdirect
Each ticketdirect is valid for a single admission to the performance. The first person to present its ticketdirect will be granted admission and does not need to identify themselves as the purchaser of the ticket.
Tickets for performances the same evening can be booked up until the evening box office opens (one hour before the performance starts). After that time a performance is shown as "currently no tickets available".
From the moment of selection, any ticket will remain in the shopping cart for 20 minutes at most. After expiry of this period, the ticket will be automatically removed from the shopping cart and again be put on sale. This will not affect any other tickets that were placed in the shopping cart at a later point in time.
CTS Eventim Austria GmbH - oeticket.com
The webshop of the Wiener Festwochen is a service of CTS Eventim Austria GmbH - oeticket.com.
By booking via www.festwochen.at no service charges apply.
Additionally to the terms of the Wiener Festwochen, in the webshop also the data privacy statement of CTS Eventim Austria GmbH - oeticket.com applies. - By phone with a credit card
From 2 March 2024 you have the possibility of buying your tickets for this year’s programme in its entirety by phone with a credit card.
T +43 1 589 22 11
Mon-Fri 10am–3pm (workdays)
Tickets can be purchased until 4pm for performances the same evening, for the performances starting before 7pm, the times until a purchase is possible vary with the start of the performances.
We accept your Diners Club, MasterCard or Visa credit card, as well as your debit card (MasterCard). - At the box offices
From 2 April 2024 you have the possibility of buying your tickets for this year’s programme in its entirety at our box office.
Wiener Festwochen Box office
Lehárgasse 3a, 1060 Vienna
T +43 1 589 22 456
Mon – Sat (workdays), 10am – 6pm - Festwochen Voucher
Once again, the Festwochen are available as a treat with our EUR 50 voucher. It’s the perfect gift for all theatre and festival lovers as well as those who want to join them.
First purchase your Festwochen Voucher in the webshop delivered as ticketdirect in your confirmation email. You will receive the voucher by post afterwards.
The voucher is valid for all events sold by the Wiener Festwochen.
Festwochen Vouchers can only be redeemed at the Wiener Festwochen box offices; they cannot be redeemed at evening box offices, by phone or online.
The Wiener Festwochen box office, Lehárgasse 3a, opens on 2 April 2024. No cash refund.
General terms and conditions as well as the event location house rules apply. Find out more here. - In case of questions
In case you have questions concerning your ticket purchase in our webshop, please contact us via email to kartenbuero@festwochen.at.
During that time you can call us at +43 1 589 22 0 (Mo-Fri, workdays 9am – 5pm). Our colleagues at the reception will take care your request will be forwarded to the box office department.
