Privacy Policy

The protection of your personal data is of particular concern for us. We will therefore process your data exclusively on the basis of the applicable statutory provisions (GDPR/EU General Data Protection Regulation, TKG/Austrian Telecommunications Act of 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Data Storage for Programme Book Orders

The data entered during your registration serves for using our online offers. The data collected is shown in the input mask filled in during registration. This data includes your name, postal address and e-mail address.

The data provided by you is required for contract performance or for the implementation of pre-contractual measures. Without this data, we are unable to conclude a contract with you. No data will be transferred to third parties, with the exception of transmission of the data required for the shipping company commissioned by us for delivery of goods.

Data processing is carried out on the basis of the statutory provisions of Art. 96 para. 3 of the TKG and of Art. 6 para. 1 lit. a (consent) and/or lit. b (necessary for the performance of the contract) of the GDPR.

Data Storage for Ticket Orders

The data collected is shown in the input mask filled in during registration. This data includes your name, postal address and e-mail address.

The data provided by you is required for contract performance or for the implementation of pre-contractual measures. Without this data, we are unable to conclude a contract with you. No data will be transferred to third parties, with the exception of transmission of data to CTS EVENTIM AUSTRIA GmbH, our ticketing system provider, and to our tax consultant in order to discharge our obligations under fiscal law.

For further information, please consult the data protection and privacy statement of CTS EVENTIM AUSTRIA GmbH at: http://www.oeticket.com/tickets.html?affiliate=EOE&doc=campaign&campaign=footer/dataprotection

If a contract is concluded, all data resulting from the contractual relationship will be stored until expiry of the retention period required under fiscal law (7 years).

Data processing is carried out on the basis of the statutory provisions of Art. 96 para. 3 of the TKG and of Art. 6 para. 1 lit. a (consent) and/or lit. b (necessary for the performance of the contract) of the GDPR.

Newsletter

You can also subscribe to our newsletter via our website. For this, we need your e-mail address, your first name, last name and agreement to receiving the newsletter.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription.

You can cancel your subscription to our newsletter at any time, either via a link included in every newsletter issue or by notifying us via one of the contact channels specified below. We will then immediately delete your data inasmuch as they concern the mailing of our newsletter.

We mail our newsletter via the newsletter service CleverReach (CleverReach GmbH & Co. KG, Mühlenstrasse 43, 26180 Rastede, Germany). CleverReach is a member of the Certified Senders Alliance. We transmit the data collected through the form filled in by you to CleverReach solely for the purpose of mailing our newsletter. Your data will be stored by CleverReach in a manner that ensures that other clients of CleverReach or third parties will have no access to this data. For further information, please consult the Privacy Policy of CleverReach.

Further Contact

If you contact us via a website form or via e-mail, the data supplied by you will be stored by us for the purpose of dealing with your query and in case of follow-up communication. We will not pass on this data without your consent.

Cookies

Our website uses cookies. These are small text files that are stored on your device via your browser. They cause no damage.

We use cookies to render our offer for you more user-friendly. Some cookies will remain stored on your device until you decide to delete them. They enable us to recognise your browser when you next visit our website.

If you do not want these cookies to be stored on your device, you can change your browser settings so that you will be informed whenever a cookie is being installed on your device and consent to this storage on a case-to-case basis.

Deactivating cookies may restrict some functions of our website.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help analyse how users use our website.
The information generated by the cookie about your use of this website will be as a rule transmitted by Google to a server in the United States and stored there. However, Google will first truncate your IP address in Member States of the European Union or in other States party to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a server of Google in the United States and shortened there. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage to the website provider. Google will not associate your IP address communicated by your browser in the context of Google Analytics with any other data held by Google.

You may prevent the storage of cookies on your device by selecting the appropriate settings on your browser. Furthermore, you can prevent Google’s collection and processing of data (including your IP address) generated by the cookie and relating to your use of the website by downloading and installing the browser plug-in available via this link: http://tools.google.com/dlpage/gaoptout?hl=at.

Your Rights

You are principally guaranteed the rights of information, correction, deletion, limitation, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or that your rights under data protection law have been infringed in any other manner, you may complain to the competent supervisory authority. In Austria, this is the Data Protection Authority (www.dsb.gv.at).

You can reach us via the following contact details:

Wiener Festwochen GesmbH
Lehárgasse 11/1/6
A-1060 Vienna
Austria
Phone +43 1 589 22-0 
festwochen@festwochen.at
www.festwochen.at 

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